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voluntary organisations, social enterprises and volunteering
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Citizens Advice Rights Fife - Generalist Adviser
Created: 16/02/2024
News/Events Category: Job VacanciesPost: Generalist Adviser
Salary: £28,762 - £34,562 (AP3 Point 23-AP4 Point 30)
Location: CARF HQ (does not offer advice)
Number of Hours: 35 Hours per Week
Contract Length: PermanentCitizens Advice and Rights Fife (CARF) is Fife’s leading independent advice organisation providing holistic advice and support to local people for over 25 years. We are delighted to be recruiting for the role of Generalist Adviser, to join our busy frontline service delivery team.
As a Generalist Adviser you will provide advice and support to clients primarily by telephone but also face to face in CARF frontline offices. You may also be required to provide advice via webchat and video-conferencing. You will be expected to keep your skills, knowledge and experience up-to-date in all key areas of service delivery and advice.
You will have a good standard of education, high quality personal skills and a desire to improve lives. Experience of working in an advice giving capacity and/or a knowledge or interest in the social security system would be advantageous but not essential.
You will be able to communicate complex information in a manner easily understood, whilst always mindful of the aims and principles of the Citizens Advice Bureau and CARF. The successful candidate will be able to work independently as well as supporting and delivering on CARF’s vision and values.
Please download the application pack from our website or for an informal discussion contact Stuart Macaulay via e-mail: [email protected] or by phone 01592 208496.
CARF are committed to Equal Opportunities and applications are welcome from all communities.
The closing date for applications is 12noon on Wednesday 28 February 2024 with interviews scheduled to take place the week commencing Monday 11 March 2024.
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