voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
Citizens Advice Rights Fife - Money Adviser
Created: 16/02/2024Position: Money Adviser
Salary: £31,464 - £34,562 (AP3 point 23-AP4 Point 30)
Location: CARF HQ (does not offer advice)
Hours: 35 hrs
Contract Length: Permanent
CARF are excited to announce we are recruiting for the position of Money Adviser in our busy Money Advice Unit.
The successful applicant will work as part of an existing team to provide a comprehensive and quality money advice service to clients, including assessing a client’s financial situation and identifying appropriate debt relief mechanisms. In addition, the post holder will be expected to work alongside other existing services in CARF including frontline services, and other projects, to the benefit of clients.
The successful candidate will have experience and knowledge of existing money advice legislation and debt relief mechanisms available to clients in Scotland as well as a sound knowledge of income maximisation. Previous experience of dealing with bankruptcy and other debt relief applications would be advantageous. A clear understanding of the importance of excellence in service delivery is paramount to success in this role, including, but not limited to, adhering to CARF’s internal quality assurance procedures.
Ideal candidates will have excellent written, oral and IT skills with experience in a general or specialist advice giving customer facing role. The successful candidate will be committed to the aims and principles of the Citizens Advice Bureau and CARF. With the ability to identify personal development opportunities, the successful candidate will be able to work independently as well as part of an established team to deliver CARF’s vision and values.
If you wish to apply for the role, please download the full application pack or for an informal discussion contact Scott Crooks via e-mail: [email protected] or by phone 01592 765414.
We are committed to Equal Opportunities and applications are welcome from all communities
The closing date for applications is 12noon on Wednesday 28 February 2024 with interviews scheduled to take place the week commencing Monday 11 March 2024.