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New Health and Social Care Standards Published
Ensuring care is provided with dignity and respect will be at the heart of Scotland's new Health and Social Care Standards with human rights at their core.
The standards, which will be implemented on 1 April 2018, will apply to the NHS as well as services registered with the Care Inspectorate and Healthcare Improvement Scotland, and set out the standard people should expect when using health or social care services.
They are focused on improving people’s experience of care and are based on five outcomes:
I experience high quality care and support that is right for me.
I am fully involved in all decisions about my care and support.
I have confidence in the people who support and care for me.
I have confidence in the organisation providing my care and support.
I experience a high quality environment if the organisation provides the premises.
They are also underpinned by five principles: dignity and respect; compassion; be included; responsive care and support and wellbeing; which reflect the way that everyone should expect to be treated.