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Volunteering Opportunity Details

  • Volunteer Receptionist - Glenrothes
    with CARF (Citizens Advice and Rights Fife - Glenrothes)

    Volunteer Opportunity No. VO69802 - Created/last updated: 21/06/2018



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    Opportunity


    About this opportunity:This role will involve:-
    Explaining bureau procedures to clients, including waiting times.
    Guiding clients to appropriate waiting area.
    Informing advisers of waiting clients.
    Assisting clients, if appropriate, to access self-help material or alternative methods of accessing advice.
    Keeping the waiting room neat, tidy and welcoming for clients.

    Takes place:
    morningsafternoonsevenings
    Mondays
    Tuesdays
    Wednesdays
    Thursdays
    Fridays
    Saturdays
    Sundays
    Minimum age:16
    Maximum age:100
    Training provided:Induction training and policies relevant to the role. Completion of training 'Welcoming Clients' and individual instruction on the relevant tasks to be undertaken. You will have the opportunity to shadow experienced Volunteer Receptionists.
    Out of pocket expenses paid?
    Yes - 45p per mile or public transport costs.

    Experience required:It is important that you have a warm, friendly and open nature. Clients are often anxious about using the service and as the first person they approach; you need to be able to make them feel welcome.

    Restrictions on who can volunteer
    No restrictions were specified.

    Application process:Application Form; Induction/Training; Informal Chat; Interview; References

    Taster available?No, not for this opportunity.

    Travel DetailsVolunteering takes place at 10-12 Pentland Court, Saltire Centre, Glenrothes, KY6 2DA

    Saltire AwardThis opportunity is compatible with the Saltire Awards for volunteers aged 12-25.

    What Now?

    To enquire/register an interest in this opportunity please call us on 0800 389 6046, e-mail us, or fill out this brief form:
     
      You can print these opportunity details.

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Other Opportunities

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CARF (Citizens Advice and Rights Fife - Glenrothes) has the following, additional volunteering opportunities:
  - General Adviser - Glenrothes
  - Client Assessment Volunteer

Type of volunteering: Administrative / Office Work
Opportunities which benefit Anti poverty work


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